Whether you are a first-time visitor or returning to Pointsbet app, this guide covers the essential features you need to know.
What You Need First
- A valid email address and a strong password (at least 8 characters with a mix of letters, numbers, and symbols).
- A smartphone or tablet with a modern browser (Chrome, Safari, or Firefox) to access the progressive web app (PWA).
- A supported payment method (credit/debit card, e-wallet, or bank transfer) for deposits.
- Proof of identity and address for the verification process (KYC).
- A stable internet connection (4G/5G or Wi-Fi) for smooth gameplay.
Account Setup
- Open your device’s browser and go to the official website. Tap on the “Sign Up” or “Register” button.
- Fill in the registration form with your personal details: full name, date of birth, email address, and phone number. Ensure all information matches your ID documents.
- Create a username and a secure password. Confirm the password and enter any referral code if available.
- Select your preferred currency and agree to the terms and conditions. Important: Read the bonus terms carefully before accepting any offer.
- Submit the form. You will receive a verification email or SMS. Click the link or enter the code to activate your account.
- Log in with your credentials. To complete the KYC process, upload a copy of your government-issued ID and a recent utility bill or bank statement.
Bonus & Promotions
Most new users are eligible for a welcome bonus. Typically, this is a deposit match up to a certain amount. For example, a 100% match up to $200 means if you deposit $100, you receive an additional $100 in bonus funds. However, wagering requirements apply—usually around 20x the bonus amount.
Note: Bonus amounts and conditions can change; always check the latest offer on the site.
Worked example: Suppose you claim a 50% deposit match up to $100 and you deposit $200. The bonus is 50% of $200 = $100. If the wagering requirement is 20x the bonus, you must wager 20 × $100 = $2,000 before withdrawing any winnings from the bonus.
App & PWA Guide
The platform does not have a native app in official app stores. Instead, it offers a progressive web app (PWA) that you can install directly from your browser. To use it, visit the site on your mobile browser, then look for the “Add to Home Screen” option (usually in the browser menu). This creates an icon on your home screen that launches the site like a regular app. The PWA supports push notifications and works offline for some features.
Worth Knowing
Deposit and withdrawal speeds vary by method. The table below shows typical processing times for common payment options.
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Credit/Debit Card | Instant | 2–5 business days |
| E-wallet (e.g., PayPal, Skrill) | Instant | Under 24 hours |
| Bank Transfer | 1–2 business days | 3–7 business days |
FAQ
How do I reset my password?
On the login page, click “Forgot Password?” and enter your registered email. You will receive a reset link. Follow the instructions to set a new password.
Is the mobile site secure?
Yes, the site uses SSL encryption to protect your data. Additionally, two-factor authentication (2FA) is available for extra security. You can enable it in your account settings.
Can I use the same account on multiple devices?
Yes, your login credentials work across any device with a browser. Just log in and your account details are synced.
What is the minimum deposit amount?
The minimum deposit varies by method but is typically around $10 or the equivalent in your currency. Check the cashier for exact limits.
This guide should help you get started with the platform efficiently. Remember to gamble responsibly and have fun.