Assessment of eligibility for disabled person’s pass Transport for West Midlands

Or you might have to apply again. We’ll write to you around 3 months before your pass expires. Send the application and supporting evidence to the address on the form. We’ll guide you and let you know what you need to provide for your disability. It’s the fastest way to apply and only takes around 15 minutes. The top-up lets you use your pass on the bus before 9.30 am in term time.

9 Ability to walk DfT guidance

You can only get 2 of these refunds per year. You can also apply through the post. Different operators have different rules for refunds.

Get a refund if you left your train season ticket at home

Included within this category are people who are unable to communicate orally in any language. Therefore, for the purpose of determining eligibility, the average hearing loss will be calculated for each ear excluding the 8000+ pitch. The Department advises that the statutory minimum concession should be made available to people in these categories.

• For example, if a person can walk relatively normally with the use of an artificial leg, then they should not be considered eligible.
• There are a number of categories of “severe mental disorder” under which people may qualify.
• If they can only walk up to 27 metres without severe discomfort then they will qualify for the higher rate.
• Failure to attend for a given appointment or to promptly pay a Reassessment Fee may lead to an application for a concessionary travel pass being delayed or declined.

You can get a refund if you forget your season ticket and need to buy a daily ticket for a train journey. How you apply depends on how you bought your ticket. The refund won’t be the exact amount left on your pass. There must also be 3 months of validity left on those tickets. When you get a refund, your Swift card will be blocked.

You can find out if you’ve reached the age for free bus travel on the GOV.UK website. If you live in the West Midlands, you can use your pass on the buses from 9.30am until 11.59pm. Transport for West Midlands, part of the West Midlands Combined Authority ensures that all personal data is held in accordance with the Data Protection Act 2018, for more information please see our privacy policy. If you’re registered with a Jobcentre, you can ask your work coach to help you.

Use our ticket finder to search for child tickets. We cannot replace rail-only season tickets. We can replace season tickets that are valid for 13 weeks or more. We can only gambling sites not on GamStop replace paper nNetwork season tickets. We cannot replace single or return tickets.